Hello!! I have gifted a Samsung Galaxy J7 prime to my mom last year, b

Hello!! I have gifted a Samsung Galaxy J7 prime to my mom last year, but after 6 months while charging the phone suddenly it went off and when she visited service center they told the phone was liquid damaged and we were very shocked to hear that because the phone is not moved any where from the table, Kindly can give me some idea what might have happened and 1 more thing the phone was giving a over heating message from the day it was purchased.

Asked by Sibabrata Hazarika on 06-06-2018

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  • Never pay the Seller before receiving and verifying the device.
  • Never scan any QR code or share OTP.
  • Ask for bill, box, accessories etc to make sure its not a stolen device.
  • Meet the Seller in a safe place preferably in daytime.
Safety Tips for Sellers
  • Never handover the phone before receiving the full amount.
  • Avoid Buyers from foreign countries.
  • Beware of Buyers from other cities.
  • Never share sensitive data of your bank account or credit card.
  • Never scan any QR code or share OTP.
  • Meet the Buyer in a safe place preferably in daytime.
  • Make sure to delete all personal data from the phone before selling.
  • Format the device or Reset to factory settings before selling.