Hi, so I recently got an iPhone xs as a gift. But it keeps telling me

Hi, so I recently got an iPhone xs as a gift. But it keeps telling me I can’t have Face ID because the true depth camera isn’t working. I have updated it but nothing works and it really annoys me having to put my password in every time

Asked by G on 07-02-2022

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  • Never pay the Seller before receiving and verifying the device.
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Safety Tips for Sellers
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  • Never scan any QR code or share OTP.
  • Meet the Buyer in a safe place preferably in daytime.
  • Make sure to delete all personal data from the phone before selling.
  • Format the device or Reset to factory settings before selling.